Who it’s for
Three kinds of business.
Same software.
Different first problem.
Pick the one that sounds like your Thursday. Every route below lands on the same platform: what changes is which product you start with and what we talk about first.
20 minutes, on your own website, no slide deck. First month free.
YDO is the concierge for your business
Move faster
Answered in seconds, alerted in minutes, signed before dinner.
Better conversations
Answers from your own content, remembers people, and hands over to a person when it matters.
Straight into sales and marketing
Every conversation becomes a scored lead, credited to the ad that produced it and reported every month.
Simple outcomes
One line of code, one record per person, and a person always clicks send.
- production deployments
- 8
- sectors
- 7
- line of code
- 1
- built, replies in Sydney hours
- AU
In one sentence
YDO serves Australian businesses of roughly 5 to 100 staff, multi-site groups and agencies that resell it under their clients’ brands.
How to use this section
Business type, then sector.
The pages under Business type describe how you are set up. The pages under Sector describe what you do. Most people need one of each, and the two say different things.
If you are not sure, start with the sector page. The enquiry patterns are usually the faster way to recognise yourself.
Three business types
How you are set up.
Small business
Owner-operators and small teams, 5 to 100 staff. Everything lands on one person after hours, and an enquiry missed at 7pm quietly costs revenue.
Small businessMulti-site and groups
Multi-site operators and multi-entity groups. One login across workspaces, separation that survives a security review.
Multi-site and groupsThe agency reseller
Marketing agencies, web studios and MSPs whose clients keep asking about AI. Your client’s brand on the widget, the report and the signing page.
The agency reseller
Sectors
Sector by sector.
YDO has eight production deployments across seven sectors. Each sector page carries the enquiry patterns for that sector rather than a generic industry paragraph.
| Sector | The first problem | Where it starts | Sector page |
|---|---|---|---|
| Real estate and property | Enquiries at 8pm on a listing, and nobody to answer them | Connect | Real estate |
| Trades and construction | On the tools all day, quoting at night, renewals forgotten | Connect and Sign | Trades |
| Retail and e-commerce | The same stock, delivery and returns questions, endlessly | Connect | Retail |
| Healthcare and allied health | Bookings after hours, and an answer that must never be invented | Connect | Healthcare |
| Legal | Enquiry triage, engagement letters and a low tolerance for a wrong answer | Connect and Sign | Legal |
| Accounting and professional services | Engagement letters, renewals and the same onboarding questions | Sign | Accounting |
| Events and sport | Seasonal spikes and waivers at scale | Sign and Connect | Events and sport |
| NDIS and care services | Intake, consent and procurement asking where the data sits | All three | NDIS and care |
Not sure which one you are?
Twenty minutes on your own website is faster than reading three of these. We will tell you honestly if you are not a fit.
Talk to the concierge
20 minutes, on your own website, no slide deck. First month free.