An AI receptionist
for the front door people
actually walk through.
Most AI receptionists answer your phone. YDO is the concierge on your website, where a growing share of enquiries now arrive, and where nobody is watching after five o’clock. It answers, books, and puts the serious ones in front of your team. Same job, different door.
20 minutes, on your own website, no slide deck. First month free.
YDO is the concierge for your business
Move faster
Answered in seconds, alerted in minutes, signed before dinner.
Better conversations
Answers from your own content, remembers people, and hands over to a person when it matters.
Straight into sales and marketing
Every conversation becomes a scored lead, credited to the ad that produced it and reported every month.
Simple outcomes
One line of code, one record per person, and a person always clicks send.
- production deployments
- 8
- sectors
- 7
- line of code
- 1
- built, replies in Sydney hours
- AU
Running inside
The straight version, first.
YDO does not answer phone calls. If your problem is a ringing phone nobody picks up, an AI voice service or a human answering service is the right purchase, and we will tell you that on the call rather than after you have signed.
What YDO does is the same job at the other door. A visitor lands on your site at 8:40pm, asks what you charge and whether you cover their suburb, gets an answer from your own content, books a time against your real calendar, and is on your phone as a scored lead before you have finished dinner. For a lot of businesses that is now the larger share of the enquiries going cold.
The comparison nobody makes for you
Three ways to cover the hours you’re not there.
| What you’re choosing | Human answering service | AI voice receptionist | YDO Connect |
|---|---|---|---|
| The door it covers | Your phone | Your phone | Your website |
| Where it gets answers | A script you wrote and maintain | A script or a model prompted with some of your content | Only your own pages, documents and approved answers, and it says so when nothing matches |
| What happens tomorrow | A message, if the message got through | A transcript | The same person, recognised, scored, and still the same person on the agreement they sign |
| Takes a booking | Sometimes, by calling you back | Varies | Against live calendar openings, re-checked at the moment of booking |
| Typical price | $25 to $80/mo | $19 to $399/mo | Substantially more. We are not going to pretend otherwise. |
What it actually does
Answer. Book. Hand over. Record.
Answers from your own content, around the clock, and says so when nothing matches rather than inventing an answer.
Books appointments against live calendar openings, re-checked at the moment of booking. Calendar entry, lead record and alert are written together.
Hands over to a person via a summary card in the Slack or Teams channel your team already watches.
Knows when you’re closed and offers a callback or a booking instead of pretending someone is there.
Lanefield Plumbing
8:40pm, nobody in the office
Visitor: Do you cover Castle Hill? What does a call-out cost?
Concierge: Yes, Castle Hill is in our service area, and the call-out fee is on our pricing page. I can book you in now. These times are open:
- Tomorrow 7:30amTomorrow 1:00pmThursday 9:00am
Concierge: Booked for 7:30am tomorrow. I re-checked the calendar just now, so that time is yours.
New booking, Castle HillCalendar entry, lead record and alert written together
By the kind of business you run
What after-hours looks like for you.
Law firms
An enquiry at 9pm that needs the right area of practice, the right office and an honest “I can’t advise on that, but I can book you in”.
LegalTrades
Nobody answers a phone from a roof. But they will read a quote request that came in while they were up there.
Trades and constructionAccountants
Engagement questions in the fortnight before a deadline, answered from your own fee and scope pages.
AccountingGyms and studios
Membership and class questions at 10pm, and a trial booked before the motivation wears off.
Real estate
Inspection times, rental criteria and appraisal requests, answered from your own listings and policies.
Real estateMarketing agencies
Enquiries arriving on the agency’s own site after hours, usually the first place a principal tests it before putting it in front of a client.
Questions we get asked
Straight answers.
Does it answer phone calls?
No. It answers your website. If calls are your problem, buy phone coverage. We will say so on the call.
What does an AI receptionist cost?
Phone-based services in Australia run roughly $19 to $399 a month. YDO answers your website rather than your phone, so it is a different purchase: YDO Connect is $499 a month with Capture and a Sign licence included. The first month is free, with no minimum term. See pricing
Can it take bookings?
Yes, against live calendar openings, re-checked at the moment of booking.
What if it can’t answer?
It says so and takes a callback, then the question comes back to you as a card with a draft answer for someone to approve.
See it answer an after-hours enquiry on your own site.
Twenty minutes, no slide deck. And if your enquiries come by phone, we’ll tell you to buy something else.
Talk to the concierge
20 minutes, on your own website, no slide deck. First month free.