About
Built by operators
who needed it
themselves.
Your Digital Office was built by people running a disability and aged care provider, a marketing firm and an endurance events platform across Australia and New Zealand: businesses that were losing enquiries after hours and chasing paperwork that had gone quiet.
See the products20 minutes, on your own website, no slide deck. First month free.
MNO team 
Barefoot, Glow Run group 
Sites, team of three
YDO is the concierge for your business
Move faster
Answered in seconds, alerted in minutes, signed before dinner.
Better conversations
Answers from your own content, remembers people, and hands over to a person when it matters.
Straight into sales and marketing
Every conversation becomes a scored lead, credited to the ad that produced it and reported every month.
Simple outcomes
One line of code, one record per person, and a person always clicks send.
- production deployments
- 8
- sectors
- 7
- line of code
- 1
- built, replies in Sydney hours
- AU
Running inside
In one sentence
Your Digital Office (YDO) was built in Australia by operators running a disability and aged care provider, an endurance events platform and a marketing firm, and runs for organisations across care, retail, construction, events and payments.
Where it came from
Nothing on the market solved it honestly.
The businesses were losing enquiries after hours, re-keying the same details between three tools, and chasing paperwork that had gone quiet. The cheap tools made up answers. The expensive ones took a quarter to deploy.
So we built what we needed, then found that everyone we spoke to needed the same thing. YDO now runs for organisations across care, retail, construction, events and payments, including an ASX-listed company. It is built in Australia and answers in Sydney hours.
What we believe
Three of them, and they cost us deals.
It says what it doesn’t know
Grounded answers only. A refusal is a better outcome than a confident invention, and we say so out loud rather than hoping nobody catches it.
A person stays in the loop
Nothing consequential sends, publishes or goes live without someone clicking. The AI drafts and fills. People decide.
Show the working
Scores print their arithmetic. Certificates stamp the second. Reports name their visit rule. If a claim can’t be shown, it isn’t made.
We are our own hardest client
And that is not a slogan.
It runs inside businesses that can’t afford a wrong answer: NDIS and aged care, support coordination, event timing, property care.
When the concierge gets a care enquiry wrong, a participant feels it. So we ship fixes accordingly.
Some of those businesses are ours. Maple Community Services, Barefoot Sport Technology and MNO Ventures share ownership with YDO. We say so wherever we name them.
What we are not
Said plainly.
Not a chatbot, and not a chatbot with a better name.
Not an autonomous agent making decisions on a business’s behalf.
Not an agency, a consultancy or a project. The products are products.
Not experimental, not beta, not a pilot. Nothing goes to a customer with those words attached.
The people behind it.
Siraj Khan
CEO
Irshad Mulla
Director
James Matthews
Director
Why it holds up
Australian, and able to prove the parts we can.
Built in Australia
Answering in Sydney hours.
Every report and certificate in Sydney time
Stamped to the second.
A straight answer on data, on the call
Location, sub-processors and retention, answered specifically.
Questions we get asked
Straight answers.
Who is behind YDO?
Operators, not a software company: owners running care, events and marketing businesses that needed this and could not buy it honestly.
Where are you based?
Australia, answering in Sydney hours.
Twenty minutes tells you more than this page.
On your own website, with your own content answering.
20 minutes, on your own website, no slide deck. First month free.