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Accounting and professional services

Engagement letters out
on Monday. All of them
back before the
first appointment.

For accountants, bookkeepers, advisers and consultants: the same forty onboarding questions answered from your own content, engagement letters signed on a phone, and renewals flagged 30 days out from the document’s own dates.

20 minutes, on your own website, no slide deck. First month free.

YDO is the concierge for your business

  • Move faster

    Answered in seconds, alerted in minutes, signed before dinner.

  • Better conversations

    Answers from your own content, remembers people, and hands over to a person when it matters.

  • Straight into sales and marketing

    Every conversation becomes a scored lead, credited to the ad that produced it and reported every month.

  • Simple outcomes

    One line of code, one record per person, and a person always clicks send.

production deployments
8
sectors
7
line of code
1
built, replies in Sydney hours
AU

In one sentence

For accounting and professional services practices, YDO answers onboarding questions from the practice’s own content, gets engagement letters signed on a phone and flags renewals 30 days out.

The pain

Nobody went into practice to chase signatures.

Every July the same thing happens. Engagement letters go out, two thirds come back, and someone spends a fortnight chasing the rest, while answering the same questions about what to bring, what it costs and when the deadline is.

The work is not hard. It is just repetitive, time-bound and entirely made of things a person should not be doing by hand.

Three jobs

Onboarding, engagement, renewal.

  • The onboarding questions, answered

    What to bring, what it costs, what the deadline is, what you do and do not handle. Answered from your own published material, with a refusal and a callback when it does not know.

  • Engagement letters, signed on a phone

    Start with the PDF you already send. Type who it goes to in a sentence and the form fills itself. A person always clicks send.

  • Renewals, read from the document

    Flagged 30 days out from the document’s own dates. One click refills the template and sends it again, details already in place.

YDO Sign for engagement letters

YDO SignEngagement letters, signed and renewed

For the client

Two minutes, not a printer.

  • One link, no account, no app. Opened on the phone in their hand and signed with a finger.

  • Details come back on their own: next year their details return, highlighted for checking.

  • A closed tab costs nothing. Ticks save as they go and the link reopens filled in.

For the practice

The chasing stops being a person’s job.

  • Signers go in order, reminders name exactly what is left, corrections take seconds.

  • Sent, opened and signed on one screen, with every stuck letter listed and the reason it is holding.

  • Staff see only their own. A contractor cannot wander through another client’s documents.

Before you go further

Two things worth knowing now rather than later.

We do not touch the ledger

Out of the box, YDO does not connect to your practice software. It sits in front of the practice, on the website and in the engagement paperwork. If you need it to talk to your practice manager, that integration is built as a YDO Custom project. YDO Custom

And it does not give advice

It answers from what you have published. Anything that needs judgement gets a refusal and a callback, which is the only behaviour a professional practice can actually put on its website.

Why it holds up

The July fortnight, given back.

  • Nothing comes back half-signed

    The sealed certificate records each signature with time and place.

  • A wrong email dies instantly

    Correct the address and the old link stops working that moment.

  • Renewals flagged 30 days out

    Read from the document’s own dates. One click refills the template.

Questions we get asked

Straight answers.

Does it integrate with our practice software?

Not out of the box. An integration with your practice software is built as a YDO Custom project. YDO Custom

Are electronic signatures acceptable for engagement letters?

We describe what the certificate records: each signature, the time, the place, a verifiable seal. Whether that meets your professional obligations is a question for your own advisers and your professional body.

Who owns the signed documents?

You do. They are yours and they leave with you.

Bring last year’s engagement letter.

Twenty minutes. We will run it end to end, including the renewal flag.

20 minutes, on your own website, no slide deck. First month free.